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Meet Our Team


Cindy Rockwell - Chief Executive Officer

Cindy Rockwell, CustomerVision's chief executive officer, brings to the company and its customers an expertise in managing business and technology, and a passion for the web's collaborative communication potential. Ms. Rockwell is responsible for developing and implementing CustomerVision's business strategy and vision.

At CustomerVision, Ms. Rockwell's work has expanded the company's leadership in the emerging collaborative communication market, helping the company turn it's technology into a group of related solutions that enable corporations to improve sales effectiveness, support new applications, educate customers and provide a platform for employee collaborative learning.

With both a Computer Science and Business degree from Simpson College and an extensive background in executive management in Fortune 500 companies; Ms. Rockwell brings to CustomerVision a solid mixture of business development and engineering skills. She also has a strong background in enterprise application development. Before founding CustomerVision, she was Vice President in charge of cross selling programs for Wells Fargo, one of the world's leaders in cross sell methodology. Before her role with Wells Fargo, Ms. Rockwell held senior management positions with the Principal Financial Group, a leading global financial institution. With Principal she was responsible for the business plan development, implementation and infrastructure development for a direct sales channel offering Principal's vast array of financial products and services, including Principal Bank. Before that Ms. Rockwell pioneered an international CRM solution that was one of the earliest successful financial industry CRM systems, for which she holds one of the first CRM related patents.

Ms. Rockwell has been a featured speaker at numerous industry and technology conferences and she is often quoted in the media on topics ranging from the future direction of collaborative communication to cross selling strategy for financial services.

Cindy's weblog is available at: http://www.cindyrockwell.com/

Brian Keairns - Vice President of Product Marketing

As the Vice President of Product Marketing at CustomerVision, Brian is responsible for technology and solutions strategy, corporate messaging, market research and analysis, and marketing communications activities.

Prior to founding CustomerVision, Brian was Vice President of Product Management for WorkWise Software where he launched the successful Business Alerts product line, currently being resold by market leaders such as Best Software, Computer Associates, and Deltek Systems. Before WorkWise, Brian directed the marketing and product management efforts for Attachmate's Internet Products Division.

In his role as product manager for Spry Inc.'s Internet in a Box, Brian was responsible for the successful creation and launch of the world's first integrated Internet access product. Launched in conjunction with O'Reilly and Associates in 1994, Internet in a Box was the first mass marketed consumer Internet product and led the way for the wave of Internet access and ISP products that were to follow. As a result of the success of Internet in a Box, Spry Inc. was acquired by CompuServe and then by AOL-Time Warner.

Brian started his career in the software industry at Microsoft Corporation were he was part of the sales and marketing teams that launched Microsoft SQL Server and Windows NT.

Brian's weblog is available at: http://www.startupspot.com/

Tom Wynne - Chief Technologist

Before joining CustomerVision Tom Wynne planned and built several successful commercial applications currently in distribution and use by such major technology companies as Best Software, Computer Associates and ADP. In his current role as Chief Technologist, Tom helps plan and develop CustomerVision products.

Cliff Monlux - Chairman

As Chairman of CustomerVision Cliff Monlux brings over 20 years of experience and success in the development and early stage management of technology companies. Cliff was most recently engaged with The Highpoint Group in Seattle, WA, helping technology companies with corporate development, capitalization, and M&A activities. Cliff is the founder of CapitalStream, a market leader-providing web and front office automation solutions for banks and finance companies. Cliff also founded WorkWise Software in 1995, which developed and marketed a human resource program called Employee File, now sold by ADP. WorkWise also created the market leading Alerting and EAI technology for small/mid-enterprise companies sold through software companies like Sage, and Computer Associates. Cliff also serves on the board of directors of several technology companies in the Northwest.