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Des Moines, IA., June 1st, 2004 - CustomerVision Inc., a leading provider of sales effectiveness solutions, announced today that Amdocs has selected CustomerVision to provide a Sales Learning Support Center to deliver timely answers and information to their international sales organization.
CustomerVision's web-based learning support solution is available to Amdocs sales employees through the Answer section of their sales portal. Through the Answer Center, the sales force is able to browse through the answers to commonly asked questions and view easy to follow information to ensure they have the knowledge they need to be effective. From the Answer Center, the sales employees can also easily submit a question using CustomerVision's email workflow.
Deployments of CustomerVision Effectiveness solution have shown significant reductions in employee phone calls and emails and an increase in self-service usage and sales effectiveness.
About Amdocs
Amdocs is the world's leading provider of billing and CRM software products and services. By combining its world-class offerings with a track record of more than 20 years of delivery excellence, Amdocs enables major communications, high-tech and financial services organizations around the globe to reduce their costs, enhance the loyalty of their valued customers, and realize profitable growth. For more information, visit Amdocs at: www.amdocs.com.
About CustomerVision Inc.
CustomerVision's powerful, easy to use software combined with our expertise in sales and marketing have enabled customers ranging from large multinational corporations to independent professionals substantially improve their sales, marketing and customer service effectiveness.
Press Contacts:
Brian Keairns
CustomerVision Inc.
(515)250-9478
brian@customervision.com
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