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Hartford, CT. Nov. 8, 2004 CustomerVision Inc. today announced that its CEO, Cindy Rockwell, will deliver a featured presentation on "Collaborative Communications" and it's potential impact on marketing and sales success. The Leadership Summit is hosted by CBI, a world-class conference company that focuses on producing high-level programs for executive decision-makers who face strategic issues in domestic and international markets. CBI has provided information and networking opportunities for thousands of executives in industries such as pharmaceuticals and biotech, risk and insurance, managed care, transportation and logistics. This gathering of the world's experts in the risk and insurance industry will be held at the Sheraton Hartford Hotel in Hartford on Nov. 8-9.

Rockwell's inspirational address, "Creating a Successful Collaborative Feedback Loop While Gathering Key Marketing Data" will provide an educational look at the future of the financial services industry. Rockwell will demonstrate how two-way, educational communication technology plays an important and ever-expanding role in an organization's growth, and illustrate new applications for customers, sales and employee collaboration in the future. The address also will explain how industry leaders can overcome challenges ahead, and take advantage of communication happening in their organizations today.

"Education and collaboration are the engines that will power tomorrow's financial services industry and create new consumer markets," said Rockwell. "CustomerVision's continuous breakthroughs in customer learning, collaboration and other communications technologies give us the competitive edge in providing versatile, reliable and affordable solutions. Our innovations are helping build the foundation for a robust digital economy."

CustomerVision's solutions increase productivity and lower costs through software and services for web based business communication and collaboration. With CustomerVision, organizations can improve sales effectiveness, deliver new product information, introduce new applications, and efficiently support learning initiatives anywhere in the world.

In addition to Rockwell's address, individual sessions will be hosted by Jeffrey Chesky, President and CEO, Banc Insurance Services, Inc., Kathy Jacoby, Assistant Vice President, Brand Strategy and Communications, Institutional Marketing, MetLife, Steven Schreibman, Vice President, Advertising, Nationwide Financial, James O. Mitchel, Ph.D., CEB, Vice President and Director, Markets Research, Linda Heacox, Marketing Manager, Bankers Life and Casualty, LIMRA International, Beth Allan, CEO and Co-founder, Cambridge Brand Analytics and a number of other distinguished industry figures.

For more information on the Center for Business Intelligence, visit: http://www.cbinet.com/.

About The Center for Business Intelligence

CBI's Risk and Insurance Division launches timely, targeted executive conferences within the healthcare, finance, risk and insurance industries. CBI's conferences are developed through in-depth market research with both senior-level executives and thought leaders in order to produce a market-driven program. Conference delegates enjoy the depth of our comprehensive case studies and the varied perspectives of our panel discussions that cover emerging issues and offer a valuable learning experience.

CBI's flagship healthcare events include, "Employer Summit: Managing Healthcare Costs and Quality." CBI's new "Disease Management Summit for Employers, Providers and Health Plans" is also attracting significant attention from practitioners. We also have several product offerings for risk management professionals including "Alternative Risk Financing". Additionally, CBI launches conferences in the area of corporate governance including "The Corporate Governance Summit" and "The Leadership Forum on Governance, Compliance and Reporting."

CBI's clients and past attendees include Senior Executives from Fortune 500 companies, insurers, brokers, healthcare plans and provider organizations. CBI’s risk and insurance division produces conferences on emerging trends for senior-level executives and provides you with the opportunity to network and learn from leading decision makers.

About CustomerVision

CustomerVision, Inc. is a privately held company headquartered in Des Moines, Iowa. Leading with a proven track record of helping organizations increase revenue and improve business performance, CustomerVision's solutions increase productivity and lower costs through software and services for web based business communication and collaboration. With CustomerVision, organizations can improve sales effectiveness, deliver new product information, introduce new applications, and efficiently support learning initiatives anywhere in the world. CustomerVision solutions are supported by active value-added partners, including Lending Solutions, CoreTrac, and ANE. Organizations across every major industry and market sector choose CustomerVision, including ING Financial Partners, MWABank, Amdocs, the Foster Group and DSM Financial. For more information, visit http://www.customervision.com.