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Des Moines, IA - February 15, 2004 - CustomerVision, Inc, announced today a new Private Label partnership with CoreTrac, Inc. CoreTrac is licensing the CustomerVision Customer Service and CustomerVision Marketing solutions. CustomerVision delivers easy to use, customer-focused solutions to help organizations successfully align their cross selling and customer service strategies and practices in order to deliver a superior customer experience. Built on top of our flexible web-based architecture, CustomerVision enables organizations to attract, enhance and retain customer relationships.
CoreTrac's browser-based CRM solution, ResourceOne, manages leads and referrals, promotes cross-selling efforts, and tracks individual, departmental and branch goals. It also manages incentive programs, generates detailed status reports for management, facilitates marketing campaigns and provides a complete view of the client relationship. CoreTrac will distribute private label versions of the CustomerVision Customer Service and Marketing solutions to their customers as a new product offering. The private label version named "R1 Client Resource Center," will complement CoreTrac's existing CRM offering by providing a customer facing solution that is integrated with their financial service customer's websites. CoreTrac Customer Center is targeted for release in February.
"The agreement with CustomerVision reflects our commitment to continually add innovative, industry leading improvements to our product family. The addition of web-based customer service and financial information delivery will provide immediate and substantial improvements in our customers abilities to service and cross-sell their customer." Dan Martin, COO for CoreTrac.
"The partnership with CoreTrac further strengthens our position as the leading provider of customer service and information marketing solutions to mid-sized financial institutions" stated Cindy Rockwell, CEO of CustomerVision.
About CoreTrac Inc.
CoreTrac, Inc., is a privately held company headquartered in Austin, Texas. We are solely dedicated to providing a simple, affordable and usable Customer Relationship Management (CRM) solution to community financial institutions.
Our browser-based CRM solution, ResourceOne, manages leads and referrals, promotes cross-selling efforts, and tracks individual, departmental and branch goals. It also manages incentive programs, generates detailed status reports for management, facilitates marketing campaigns and provides a complete view of the client relationship.
Our success comes from meeting the demands of our target market, the community financial institution, which demands a feature-rich CRM solution that is simple & affordable.
About CustomerVision Inc.
CustomerVision's powerful, easy to use software combined with our expertise in sales and marketing have enabled customers ranging from large multinational corporations to independent professionals substantially improve their sales, marketing and customer service effectiveness.
Press Contacts:
Brian Keairns
CustomerVision Inc.
(515)250-9478
brian@customervision.com
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