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| Exit Interview Benchmark
Study Results |
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| Our Benchmark Study revealed that
best practice companies survey over 75% of exiting
employees |
|
| % Of Voluntary
terminations who received exit interview |
 | |
 |
Benefits |
| • Exit interviews reveal workplace
realities that cannot be understood through other
methods |
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| • Exiting employees are more likely to
tell the truth about what’s really going on because
there is no fear of retribution |
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| •Exit interview data is a measure of
employee
engagement | | |
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| Exiting employees are more open in
their feedback to parties outside the organization |
|
| Who is conducting
your exit interviews? |
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|
Top Performing
Companies |
|
have an objective third party conduct the exit
interviews |
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| Benefits of a third
party |
| |
| • A third party will obtain additional
information that a company employee will not be able to
gather |
| |
| • A third party can ensure anonymity for
the employee |
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•The employee will be more open and honest in their
feedback because they see the 3rd party as neutral
and nonjudgmental
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|
Best Practice companies use multiple methods to collect
exit interview data |
|
| How are exit
interviews conducted? |
 | |
|
Top Performing
Companies |
|
use a combination of an on-line survey and “live”
interviews |
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| Benefits |
| |
| • Allows the organization to gather both
quantitative and qualitative understanding of HR’s
effectiveness |
| |
| •The on-line survey gives the interviewer
background on the exiting employees |
| |
| •The interviewer can follow-up on specific
issues during the “live” interview
| | |
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| What is the real reason your
employees are leaving your company? |
|
| Stated Reason
for terminations |
 | |
|
Top Performing
Companies |
|
find that “employees join companies, but leave
managers” |
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| Benefits - Knowing the real reason
for leaving enables: |
| |
| 1. Action to be taken to prevent others
for leaving for the same reason |
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| 2.Changes to be made in a timely manner
|
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| 3.HR to be seen as responsive to employee
needs | | |
| |
| Best Practice companies take timely action on
employee feedback |
|
| Use of exit
interview data |
 | |
|
Top Performing
Companies |
|
with an effective exit mgt process will be able to
uncover opportunities to use data in a variety of areas
|
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| Benefits |
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| • Prioritizes the changes to be
taken |
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| • Enables HR to focus their efforts |
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| • Enables process measurement
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