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An on-line survey is developed and
deployed |
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collects quantitative data on
each of the six dimensions | |
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gathers initial qualitative data
using open ended questions | |
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Each item on the survey is responded to twice:
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an Importance
rating to determine how important the item is that
person’s experience | |
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a Performance
rating to determine how the organization is
performing | |
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The data is analyzed and serves as the basis for
the “live” interview |
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A 30+ minute “live” interview is conducted with
respondents |
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The “live”interview is used to
clarify ratings from the on-line survey |
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Reveal additional information about the
exiting employees employment experience
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Monthly Reports are distributed and Quarterly
meetings are scheduled to discuss the findings and
recommendations for action |
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