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Why conduct exit interviews?
 
How many of these Workplace Realities do you know about?

Unethical behavior
Broken processes in the work flow
Employee or Manager Harassment
Legal actions
Managers and employees need training and development
Filters in the communication chain
Overtime abuses
Competitors that are recruiting your top talent
Gaps in pay and benefits between you and your competitor
Low moral or stress in a particular department
Ineffectiveness of new company initiatives
Lack of confidence in senior management
Employee theft
 
Why conduct Exit Interviews with departing employees?

To reveal your workplace realities
A great source of information concerning the effectiveness of HR practices
No expectations concerning changes that might be made as a result of their feedback
The data should be seen as lead indicators in your HR measurement system
An opportunity to make organizational changes that will insure the retention and attraction of top talent
The exiting employee leaves with positive feelings and kind words about the company. Remember they may be a Customer!
 
Attributes of an effective Exit Interview Process

Offered on a Pre-Exit Basis
Well Trained, Independent Interviewers
Guaranteed Confidentiality and Anonymity, except in cases of unethical or illegal behavior
Conducted With All Employees Who Leave
Consistent Survey Questions
Findings Reported to Management
Exit Findings Combined With Other Organizational Data
Leaders and Managers Act on the Findings
 
A proactive, well executed Exit Management process will result in……

An increased ability to retain top talent
An increased ability to attract top talent
An increased ability to develop talent for future opportunities and growth
Improved employee perceptions of advancement opportunities
Reductions in turnover
Reductions in costs
Competitive insights
An objective perception of your workplace reality!
 
@Copyright, The Benchmark Partners, LLC 2004-2007 For more information: call 516-944-5017