Available Separately for Purchase
10 Pickle Lapel Pins
10 Pocket Cards
Give`em the Pickle! Hardback Book
Duration
18 Minutes
Media
Video
Description
PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That's the PICKLE.
Great Companies and Successful Employees do 4 things...
Service,
Make serving others your #1 Priority. You work in a noble profession, be proud of what you do. Attitude
Choose your Attitude. How you think about your customers, is how you will treat them. Consistency
Set high standards, and stick to them. Customers return because they like what happened last time.. Teamwork
Look for ways to make each other look good. In the end, everything ends up in front of the customer!
Also available in Spanish and DVD formats.
Author
Bob Farrell
Production Date
2002
Retail Price for Purchase ($)
695.00
Prerequisites
None
Requires Shipping
Yes
285 Chesterfield Business Parkway - Chesterfield, MO 63005
(888)432-3077 Ext. 102 - hrshopper@bizlibrary.com
