This is the best-selling customer service training video of all time, and for good reason. Its simple message has changed the way thousands of corporations view their customers...
Treat your customers as you would a guest in your home.
No matter how large or small a business is, its success depends on the level of service it delivers to its customers. The choice is ours, do we treat them as an interruption in our day, or as a welcomed guest?
THE GUEST uses humor to change the way we see our customers and to remind us that everything we need to learn about great customer service, we already know.
Treating customers as guests is as simple as:
Welcoming Them
Using their Name
Taking Care of their Needs
Thanking Them
Inviting Them Back
Also available in DVD format.
Retail Price for Purchase ($)
695.00
Prerequisites
None
Requires Shipping
Yes
285 Chesterfield Business Parkway - Chesterfield, MO 63005
(888)432-3077 Ext. 102 - hrshopper@bizlibrary.com
