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Supervision Series Online enables leaders at all levels, and in all geographies, develop the skills that really matter and are required for success.
We offer the following Online Supervision Series modules: |
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- Essential Skills of Leadership
- Essential Skills of Communicating
- Supporting Change
- Communicating Up
- Developing Performance Goals and Standards
- Providing Performance Feedback
- Coaching Job Skills
- Delegating
- Resolving Conflicts
- Managing Complaints
- Effective Discipline
- Improving Work Habits
- More Assessment Tools
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| How can employers tell whether the people they hire have integrity, are responsible, are drug-free, and are hardworking? The answer to that question is to use the Step One Survey ® in the job applicant screening process... |
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| The Profiles Sales Indicator™ provides a means of selecting people who have the five qualities that make salespeople successful: Competitiveness, Self-reliance, Persistence, Energy, and Sales Drive. It also predicts on-the-job performance in seven critical sales behaviors: Prospecting, Closing Sales, Call Reluctance, Self-starting, Teamwork, Building and Maintaining Relationships, and Compensation Preference... |
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| The Profiles CheckPoint 360 Competency Feedback System is a multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them – their boss, their peers, and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved... |
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